Bolt Bound

Game support

How can we help?

Find quick answers below or tell us what happened. We read every support message and will do our best to get you moving again.

Contact NoviDoc support

Include your device, operating-system version, and the version of Bolt Bound if possible.

support@novidoc.com

Quick answers

A good place to start.

Never share your password, full payment details, or other sensitive information in a support message.

I’m stuck on a level. What can I try?

Restart the board and look for the shapes that have the fewest available holes. Moving those bolts first often reveals the next step. Your drill, magnet, and hammer can help with difficult moments.

How do I change sound or vibration?

Open Settings from the main menu. You can adjust music and sound levels and switch vibration on or off at any time.

I had a problem with a purchase or reward.

First, make sure you are online and signed in to the same store account used for the purchase. If the item still does not appear, email us with the approximate time of the transaction. Please do not send payment-card details.